SSL Certificate Configuration Help

Configure SSL Certificates

SSL Configuration Guide & Tutorial

Configuring SSL can be a tricky process. Lucky for you, we are here to help.

If you are unable to find the answer to your question in our online support documentation, please do not hesitate to give us a call.

This page is dedicated to troubleshooting existing SSL certificate installations or configuring ssl certificates on your server. If you need help creating a CSR or installing your SSL certificate, we have pages for that too.

Troubleshooting

The first place that we recommend you start your SSL certificate troubleshooting is at our SSL certificate test utility, which will run several diagnostics on your installed certificate to make sure that everything is working the way that is should.

If you are having a specific problem, the following links may be helpful:

General Troubleshooting

• Certificate name mismatch error
• Certificate not trusted error
• Secure and nonsecure items error

Microsoft Specific Issues

• Windows intermediate certificate issues
• Exchange private key missing
• Exchange 2007 general troubleshooting
• Exchange 2007 & Wildcards

Installation and Management Tutorials

For general help either setting up your certificate, moving your certs to another server, or configuring your server to handle SSL (aside from what is described in our CSR creation and SSL installation tutorials, the following links may be helpful.

• Export your SSL certificate
• Change the common name on your SSL certificate in IIS 5/6 without downtime
• SSL host header configuration in IIS (to allow multiple secure sites on one IP)
• Choosing SAN Names for Unified Communications

 

Setting up SSL Certificates - SSL Configuration Guide

Learn how to set up SSL certs on all major server platforms.

• • SSL Support Home
  • CSR Creation
  • SSL Certificate Installation
  • SSL Import/Export to .PFX
  • Renewals Explained
  • Validation Doc Requirements
  • PKI Tutorial
  • DigiCert® SSL Certificates