A Web-PKI Manager for SSL Certificates
DigiCert provides all our clients with an easy-to-use Web-PKI style Manager that allows them to quickly manage all of their SSL certificates. This page explains our Enterprise PKI SSL Management features. If you are looking for information on standard account management, see our DigiCert account tutorial.
Certificate Request Management
In a Managed PKI account, certificate management is put it into the hands of an account administrator within your organization. The following options will be available to account administrators only:
New Certificates, Renewals, Reissues - When a non-administrative user requests a new certificate, that request is automatically sent to their designated admin for approval.
There, the admin will see the name and business unit of the user who placed the request, as well as the certificate type, term length, server type, domain name(s) to be included, and any additional notes the requestor may have included.
The admin then has the option to approve, reject, or edit any detail of the request. If the approve option is not available, you will instead see a message that the domain to be included in the certificate has not yet been submitted to DigiCert for approval, along with a link to submit the domain.
Each domain will only ever need to wait for approval by DigiCert once. Future approvals will take place behind the scenes, allowing for seemless SSL certificate renewal.
User Request Management
Your MPKI account will have two types of users, Limited and Administrative. Limited users have access to log in, request certs, and request modifications to their existing certs.
All other account functions can only be performed by Administrative Users. Accounts can have multiple admins.
Non-users can request an account by following a link that will be provided to you for that purpose. From that point, the new user can be approved by an account admin much like a certificate request is approved. Otherwise, admins can simply create new users themselves under the "Account Settings" tab > "Manage Users."
Fund Management
Payments in a Managed PKI account are generally made in bulk in advance (although there is no requirement that payment be made in bulk, except in the case where a bulk discount is provided), and a real dollar amount is credited to your account against which purchases can be made. One advantage to our system is that all payments involve dollars, instead of units, and multi-year purchases include our standard 10-20% discounts.
As with any DigiCert account, deposits can be made to a Managed PKI SSL account via purchase order or credit card. Purchase order payments are handled under "Finances" > "Purchase Orders." Credit card deposits can be made under "Finances" > "Credit Card Deposit."
Account Auditing
For auditing purposes, every action made by any user inside their Managed PKI account is tracked and made available in the account audit log.
The audit log shows the user name, the date and time of the action, IP address, and a brief description of the action. For convenience sake, the log is also searchable by user or by date.
Certificate Management
Every user has access to those certificates that they have requested, as well as certificates that have been assigned to them. Admin users have access to all certificates ordered by any user. For each certificate, they can then assign access to appropriate individuals.
All users with access to a certificate have to options to download the certificate or site seal, reissue the certificate, view the receipt or invoice for that cert, or modify their renewal notice options.
Web PKI Tutorial
Managed SSL certificate PKI tutorial.
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