Web SSL Certificate Management

See how DigiCert's MPKI accounts work

DigiCert Enterprise Managed PKI accounts are fully integrated systems that empower you to take control of your certificate management and perform key lifecycle events on-demand. By centralizing the Public Key Infrastructure (PKI) and Certificate Authority (CA) functions across your entire enterprise, you are able to manage costs, consolidate responsibility, reduce admin time, tighten security, improve oversight, and mitigate the chance of costly mistakes.

This page contains a walk-through of how MPKI accounts work as well as a run-down of some of the management features.

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Certificate Request Management

With an enterprise account all management approvals are handled by your account administrator. When a non-administrative user requests a new certificate, that request is automatically sent to their designated admin for approval. There the admin will see the name and business unit of the user who placed the request as well as the type, term length, server type, domain name(s) to be included, and any additional notes from the requestor.

The admin then has the option to approve, reject, or edit any detail of the request. If the approve option is not available it is because the domain that the certificate was requested for has not yet been approved by DigiCert. You will instead see a message along with a link to submit the domain.

User Request Management

Your enterprise MPKI account has four types of users: limited, finance, unit administrators, and administrators. Limited users can request certificates and request modifications to their existing certs. Finance users can view reports, certificates, and account finance functions. They can also request certificates and view their certificates. Unit administrators have full administrative access to one or more business units and administrative users can perform any account functions. Accounts can have multiple admins.

Fund Management

In the MPKI system, all payments involve dollars instead of units. Payments with MPKI are generally made in advance and in large sums. A real dollar amount is then credited to your account against which purchases can be made. As with any DigiCert account, deposits can be made via purchase order or credit card.

Account Auditing

For auditing purposes, every action made by any user inside their Managed PKI account is tracked and made available in the account audit log. The audit log shows the user name, the date and time of the action, IP address, and a brief description of the action. For convenience, the log is also searchable by user or by date.

Certificate Management

Every user has access to the certificates that they have requested as well as to any certificates that have been assigned to them. All users can download the certificate or site seal and submit requests to reissue a certificate. Admin users have access to all certificates ordered by any user and can assign access to appropriate individuals, view the receipt or invoice, and modify their renewal notice options.

PKI Account View

Because of the constant flow of feedback we receive from our current customers we were able to build an enterprise environment that is dynamic, feature rich, easy-to-use, and tailored to the individual needs of our customers. If you have specific needs or requests, we are more than happy to work with you. Just give us a call!