Flavio Martins

Latest by Flavio Martins

Fake Customer Support Scams Target Enterprise Networks

The FTC has recently been involved in taking down a criminal network of “tech support” scammers. These fraudsters were masquerading as Microsoft, Norton, Dell, McAfee, and other technology companies and attempted to phish customer data from...

Fix for an Expired Intermediate SSL Certificate Chain

On July 26,2014 at 12:15 PM, some customers and users on sites secured by DigiCert reported that they were getting an untrusted certificate error. The problem is related to a locally installed legacy intermediate certificate that is no longer...

The Best Customer Experience is Securing Customer Data

As the number of customer service kiosks, self-service portals, and customer contact channels increases, the higher the risk of personal information being exposed or falling into the wrong hands. Information security is an important customer...

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