Sales Operations Specialist

DigiCert, Inc.
Lehi, Utah

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Sales Operations Specialist

Join our growing Emerging Market team to focus on Deal Desk Management in Utah! In this role, you will partner with Emerging Market team to drive and manage deal execution globally, closing high quality business in a timely manner.

This role will work closely with Emerging Market leadership team, supporting them with insights into global best practices to help accelerate commercial discussions.


Self-manage workload to ensure timely deal cycles

Own deal opportunities internally, working closely with sales teams, legal and x-functional teams (legal, finance, product, compliance etc) on the commercial deal structure, agreement generation and approval cycles

Handles lead pass program between SSL and Emerging Mkt Team

Ensures that the needs of sales and customers are being met

Identifies internal roadblocks, provide solutions and alternatives, communicate next steps, escalate where needed

Communicate monthly and quarterly deal quality and operational metric trends to relevant Emerging Mkt stakeholders

Advise Emerging Mkt leadership to help manage overall business execution, being a key contributor to business reviews and forecast meetings

Conduct ad hoc root cause analysis on performance issues and provide recommendations backed by data analysis

Leverage analytical and operational insights to identify optimization opportunities across the spectrum of people, process, policy and systems

Prepare presentations and training documents

Uses professional concepts and company policies and procedures to solve a wide range of difficult problems in imaginative and practical ways

Desired Experience:

Ability to work well with cross functional teams and influence as well as build relationships with these teams

Attention to detail, good time management and planning skills, ability to work under pressure

Deal and/or Contract management experience is preferred

Tech industry experience

Experience in the Sales environment is preferred

Salesforce tools

Results driven

About DigiCert:
DigiCert is a leading provider of scalable security solutions for a connected world. The most innovative companies, including the Global 2000, choose DigiCert for its expertise in identity and encryption for web servers and Internet of Things devices. DigiCert supports SSL/TLS and other digital certificates for PKI deployments at any scale through its certificate lifecycle management platform, CertCentral®. The company has been recognized with dozens of awards for its enterprise-grade management platform, fast and knowledgeable customer support, and market-leading growth.

DigiCert also provides a fun, casual, and flexible environment that emphasizes employee success. For our efforts, we have been awarded the Utah Best of State, Utah 100, UV50, Utah’s Best Places to Work, Best Companies to Work For, and the Alfred P. Sloan Award for Business Excellence in Workplace Flexibility. To help our employees thrive at work, we provide a fully stocked break room, catered lunches, generous benefits packages, competitive wages, and fun family activities outside the office. Each day, our employees are empowered to share their talents to help shape a better and more secure digital future for our world. If this appeals to you, come join an outstanding business with equally exceptional growth and opportunity!

Some DigiCert Benefits:

Generous medical, dental, life, vision, and disability benefits

401(k) plan with employer match

Flexible spending plan

Educational assistance

Gym membership

Quarterly activities

DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, DigiCert prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply.