Sr. Business Intelligence Analyst

DigiCert, Inc.
Lehi, Utah

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Sr. Business Intelligence Analyst

This role is for an experienced data analyst with business analytics experience to conduct exploratory and predictive analytics, analyzing financial data, customer/partner behavior and support our business partners, using a combination of descriptive statistics, segmentation techniques, and predictive modeling to inform business decisions. The role will encompass:

Analysis and interpretation of business metrics to identify cause and effect relationships between business activities and financial outcomes, and optimize sales

Computation of customer/partner performance metrics leveraging techniques such as segmentation, retention, churn, attrition and lifetime value

Prospect analysis including modeling for targeting prioritization and propensity models

Building dashboards, preparing reports, conducting ad hoc analysis as needed

Ability to work with multiple data sources, data management and data cleansing


Master’s in Economics, Computer Science, or Statistics , with a strong qualitative and analytical focus

4-6 years’ work experience: business analytics, predictive modeling, econometric modeling

Ability to communicate the results of analyses verbally and visually to influence marketing and product strategy

Good analytical and problem solving skills, ability to think independently, manage projects without supervision

Good understanding of databases and data warehouse fundamentals, extract and manipulate data

Flexibility to learn new skills quickly and understand the business and industry

Experience in SQL, PL/SQL or other programming languages with an understanding of analytical concepts (dimensions, facts, normalization, joins, querying & grouping, SQL syntax, etc.)

Experience in any scripting language (Python, Perl, etc.)

Experience with statistical software (ex. R) to conduct statistical analyses (regression, multivariate testing, segmentation)

Familiarity with business intelligence and reporting software and ability to build dashboards (Tableau, Domo, Qlik)

Experience with MS Office Suite for data presentation and documentation

Ability to work as a team member, interact with individuals at different levels in the organization

About DigiCert:
DigiCert is a leading provider of scalable security solutions for a connected world. The most innovative companies, including the Global 2000, choose DigiCert for its expertise in identity and encryption for web servers and Internet of Things devices. DigiCert supports SSL/TLS and other digital certificates for PKI deployments at any scale through its certificate lifecycle management platform, CertCentral®. The company has been recognized with dozens of awards for its enterprise-grade management platform, fast and knowledgeable customer support, and market-leading growth.

DigiCert also provides a fun, casual, and flexible environment that emphasizes employee success. For our efforts, we have been awarded the Utah Best of State, Utah 100, UV50, Utah’s Best Places to Work, Best Companies to Work For, and the Alfred P. Sloan Award for Business Excellence in Workplace Flexibility. To help our employees thrive at work, we provide a fully stocked break room, catered lunches, generous benefits packages, competitive wages, and fun family activities outside the office. Each day, our employees are empowered to share their talents to help shape a better and more secure digital future for our world. If this appeals to you, come join an outstanding business with equally exceptional growth and opportunity!

Some DigiCert Benefits:

Generous medical, dental, life, vision, and disability benefits

401(k) plan with employer match

Flexible spending plan

Educational assistance

Gym membership

Quarterly activities

DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, DigiCert prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply.