Technical
Support
Validation
Sales
1.800.896.7973
(Toll Free US and Canada)
1.801.701.9600
1.877.438.8776 (Sales Only)
Technical
Support
Validation
Sales
1.800.896.7973
(Toll Free US and Canada)
1.801.701.9600
1.877.438.8776 (Sales Only)
Flavio Martins is Executive VP of Support and Validation at DigiCert. Flavio is a customer service leader and strategist, published author, and was named a Top Customer Experience Pro by Huffington Post.
According to a Forrester study, 84% of users don't believe organizations are doing enough to protect customer data online. According to the same study, 24% of users have actually stopped an online purchase because of security concerns. Managing...
The FTC has recently been involved in taking down a criminal network of “tech support” scammers. These fraudsters were masquerading as Microsoft, Norton, Dell, McAfee, and other technology companies and attempted to phish customer data from...
June 2020 Update: With a large number of sites affected by the recent expiring of a root certificate, we thought it would be valuable to again share this guide on intermediate TLS/SSL certificates in the certificate chain. Note that intermediate...
As the number of customer service kiosks, self-service portals, and customer contact channels increases, the higher the risk of personal information being exposed or falling into the wrong hands. Information security is an important customer...
Google has always invested in Internet security; however, recently it appears that helping create a safer web is their top priority. In addition to switching to always-on SSL by default for Google Search, Gmail, and Google Drive, they have paid...
Transport Layer Security (TLS), popularly known as Secure Sockets Layer (SSL), is the most popular standard for encryption and security online today. SSL is most known for the https:// that is displayed when a certificate is being used to secure...
With more of our private communication, financial transactions, and health care information being stored online, the accessibility of this information to users comes with serious security risks. A strong password policy is the front line of defense...
Cybercriminals today target critical and sensitive data by repackaging popular free applications and infecting them with malware, spyware, adware, and Trojans. BitDefender reports that 1.2% of all mobile applications are legitimate applications that...
The online auction site eBay recently announced that it had discovered the compromise and theft of information from “a large number of accounts,” according to CNN Money, that provides an important reminder to server and network administrators...