If you received your preconfigured DigiCert Document Signing Certificate token from us by mail, then we already installed your Document Signing Certificate on your token. Now, you just need to set up your token so that you can start signing your important documents.

If you opted to use your own token, then you must install your Document Signing Certificate on the token yourself. See Installing Your DigiCert Document Signing Certificate.


Getting Your DigiCert Document Signing Token Ready to Use

Before you can access the Document Signing Certificate and use it to sign documents, you need to activate your token, download and install the SafeNet driver for your token, and obtain and change your token password

To access the certificate on your token, you need to get your token password from the order details inside your DigiCert Management Console. After retrieving your certificate’s token password from your order, the password will disappear and it is not recoverable. We recommend that you change your token password after logging into the token for the first time.

If the password disappears before you get a chance to change it, or you forget your password, you will need to rekey your certificate. See Rekeying Your DigiCert Document Signing Certificate.

How to Set Up Your Document Signing Certificate Token

  1. On the computer from which you want to sign documents, log into your DigiCert® Management Console.

    You need to install the SafeNet drivers on any computer from which you want to use your Document Signing Certificate token to sign documents.

  2. In the console, on the My Orders tab, on the Manage Orders page, in the list of your current certificates, select the Order# for your Document Signing Certificate.

  3. On the Manage Your…Certificate - Order # page, in the Order # section, next to Token Tracking Number, click the click here to start activating it link.

  4. On the …Hardware Token Order # page, check I have received the hardware token and then, click Submit.

  5. Next, locate and record your DigiCert provided password (i.e. DigiCertProvidedPassword).

  6. Click the Click here to download the SafeNet drivers for Windows link to download the SafeNetAuthenticationClient.exe.

    This lets you enable document signer authentication. Once enabled, SafeNet pops up before you sign a document and requires you to enter a password to verify that you are the actual signer.

    Note:    If you need driver software for other OS platforms, please email Support at support@digicert.com or call Support at 1-801-701-9600.

  7. Run the SafeNet Authentication Client.

    Double-click SafeNetAuthenticationClient-32x-64x.exe.

  8. In the SafeNet Authentication Client Setup Wizard, do the following:

    1. On the Welcome to the SafeNet Authentication Client Installation Wizard page, click, Next.

      SafeNet Authentication Client 8.2 Setup, Welcome page

    2. On the Interface Language page, in the language drop-down list, select a language to use for the SafeNet Authentication Client interface language and then click Next.

      SafeNet Authentication Client 8.2 Setup, Interface Language page

    3. On the License Agreement page, read through the license agreement, select I accept the license agreement and then click Next.

      SafeNet Authentication Client 8.2 Setup, License Agreement page

    4. On the Installation Type page, select Standard installation.

      If you need legacy support, select BSec-compatible.

      SafeNet Authentication Client 8.2 Setup, Installation Type page

    5. On the Destination Folder page, click Next to install the SafeNet drivers.

      If you do not want to use the default location, click Browse to select a different folder before clicking Next.

      SafeNet Authentication Client 8.2 Setup, Destination Folder page

    6. On the SafeNet Authentication Client has been successfully installed page, click Finish.

      SafeNet Authentication Client 8.2 Setup, Successfully Installed page

  9. To change your token password, do the following:

    It is important to complete this step to change your password because your password disappears from your account.

    1. Plug in your DigiCert Document Signing Certificate token.

    2. Open SafeNet Authentication Client Tools.

    3. In the SafeNet Authentication Client Tools window, click Change Token Password.

      SafeNet Authentication Client Tools

    4. On the Change Password page, do the following and then, click OK:

      1. In the Current Token Password box, enter the password that you retrieved from the …Hardware Token Order # page (see step 5).

        SafeNet Authentication Client Tools Change Passwrod page

      2. In the New Token Password and Confirm Password boxes, create and confirm your new token password.

  10. On the …Hardware Token Order # page, click the Click here when you have changed the password on the hardware token link.

  11. When you return to the Manage Your…Certificate - Order # page, your order information is now displayed.

    You’re done! You can begin using your DigiCert Document Signing Certificate (token) to sign documents. For instructions on how to sign documents with your Document Signing Certificate, see Document Signing Support & Tutorial.