DigiCert SSL Customer Support Recognized for Excellence

DigiCert, Inc. receives the OTA’s 2010 Excellence in Customer Support award and surpasses 100 5-star reviews on SSL certificate review website.


LINDON, UT (October 21, 2010) — DigiCert, Inc., a leading provider of Authentication & Encryption services, was the recipient of the Online Trust Alliance’s (OTA) 2010 Excellence in Customer Support award at the fifth annual Online Trust and Cybersecurity Forum.


Last month, DigiCert received the 2010 Online Trust Award for Excellence in Customer Support from the OTA. The Online Trust Awards recognize organizations for their commitment to protecting both consumers and critical infrastructure. DigiCert was given the Customer Support award for “unwavering commitment to support and customer satisfaction, including ‘hand-holding’ of small businesses and direct follow-up.” Additionally, DigiCert received recognition for leadership and contribution to the trust ecosystem as a Steering Committee member of the OTA.


Recently, DigiCert exceeded 100 5-star reviews on SSL Shopper and is the only certificate authority to have all 5-star reviews. DigiCert is determined to continually provide the best possible value and support in SSL.


“Dealing with DigiCert has been an awesome experience and I’ll never look anywhere else,” says Brett Stauner, Systems Administrator at AutoLookout, Inc. “I originally found them when I went shopping for a wildcard certificate and I’ve never looked back. The customer service is outstanding and they have been able to help me any time I have needed it. The products are great and they keep adding products and improving their management tools. I wouldn’t secure a site with anyone else.”


Stephen Hand, President & CTO of Know Technology, says: “We have moved over to DigiCert exclusively for both our SSL certificate needs as well as those of our customers. The pricing is great but more importantly, the technical resources are great, with first person resolution on just about any call we have made.”


DigiCert’s Award Winning SSL support team is available live by phone, chat, or email. To contact them, please call toll free to 1-800-896-7973 or send an email to support@digicert.com.


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