DigiCert Fulfills Most Orders within Less than an Hour

LINDON, UT (August 28, 2012) — DigiCert, Inc., a leading online security provider for many of the most recognized brands and web sites in the world, is now issuing high-assurance SSL certificates even faster – typically within less than an hour. While fast issuance and strong authentication have always been core tenets of DigiCert’s service philosophy, its support team has recently completed a streamlining initiative that has improved DigiCert’s certificate issuance times by 50 percent in the last 12 months.

This is welcome news for network and security engineers looking to save time while providing the highest level of authenticity to their users from a webtrust-audited, security-minded Certificate Authority like DigiCert. The additional hours, days or even weeks gained in not waiting for their certificate from another SSL provider frees up IT professionals to address the many other tasks on their ever-growing to-do lists.

DigiCert employs a tenured, knowledgeable staff to help guide customers through the process of organization and extended validation to avoid unnecessary delays and save customers valuable time. Prioritizing security, DigiCert retains the steps required to ensure a thoroughly validated and authenticated certificate.

“DigiCert serves as our primary SSL provider, because of their amazing customer support and prompt turnaround,” said Jason Webber, Director of Information Technology at HubSpot, Inc. “With a rapidly growing organization, we see great value in DigiCert’s knowledgeable, friendly support staff and tools to help us securely and quickly deploy new certificates, with the confidence that the company will be there throughout all stages of the certificate lifecycle.”

The issuance of high-assurance certificates may take days or even weeks with some providers, motivating organizations to settle for lower-assurance options such as domain-validated certificates. DigiCert’s capabilities mean that organizations no longer have to choose between high-assurance and speed of issuance. At a time when consumers are demanding greater trust of the websites where they choose to do business – online retailers are responding in 2012 with a 48 percent increase in EV SSL deployment over 2011, according to a June Online Trust Association report – DigiCert makes high-assurance certificates a clear choice, typically fulfilling orders within less than an hour, not days.

Customers who bring the appropriate identification materials with them when they order their certificate can expect a fast and secure issuance process. DigiCert is webtrust-audited and actively promotes the highest standards within the industry groups to which it belongs. Additionally, DigiCert stands behind its commitment to quality with a $1 million warranty and a 30-day money back guarantee for any dissatisfied customers. DigiCert’s knowledgeable support staff guides customers during each step of the order process, beginning at installation and throughout the lifecycle of the certificate. Currently, DigiCert is the only five-star rated Certificate Authority on the independent rating site sslshopper.com.

DigiCert invites IT professionals thinking about adding value to their site with high-assurance certificates to test its fast-issuance times for themselves. For more information about DigiCert’s high-assurance SSL certificates or to place an order, visit https://www.digicert.com/order/order-1.php or call 800-896-7973.

Jeff Chandler
DigiCert, Inc.
P: 801.701.9653
E: jeff.chandler@digicert.com

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