Company’s five-star customer support recognized among other technology industry leaders
Lehi, UT (May 14, 2015) — DigiCert, a leading global Certificate Authority and provider of trusted identity services, has been named a finalist in the 2015 American Business Awards for its legendary customer service. With a continued quest to help demystify implementation of SSL/TLS certificates for a secure web, DigiCert’s approach toward simplifying SSL for its customers places it as a finalist alongside other technology firms such as Carbonite, AppFolio and Squarespace. The awards ceremony will be held on June 22 in Chicago.
“We’re honored by this recognition of our long-term efforts to improve the customer experience for IT security professionals deploying SSL certificates across their networks,” said DigiCert VP of Operations Flavio Martins. “HTTPS implementation continues to grow in importance, particularly with the exponential expansion of the Internet of Things, making it essential that organizations deploy SSL correctly in order to protect consumer trust and private data. We continue to work with our customers to simplify digital certificate management and, in the process, create a more secure web for everyone.”
DigiCert’s five-star customer support includes a commitment to personal service with no hold messages, no phone queues, and 24/7 service via phone, chat and e-mail. The company also strives to issue SSL Certificates with thorough identity validation and an efficient process that works at the speed of business. Similarly, DigiCert offers more than a dozen free SSL implementation and diagnostic tools and dozens of free, online documentation and support pages.
This includes last month’s launch of the CertCentral™ platform, currently under beta. CertCentral combines Certificate Monitoring™ and Express Install™ to give enterprises one portal to manage all phases of the certificate lifecycle, including global monitoring to help detect phishing and fraudulent domains, as well as automated SSL installation and secure server configuration in just a few clicks.
For more information, visit digicert.com.
About DigiCert, Inc.
DigiCert is a premier, trusted provider of enterprise security solutions with an emphasis on authentication and encryption via managed PKI and high-assurance digital certificates. Headquartered in Lehi, Utah, DigiCert is trusted by more than 80,000 of the world’s leading government, finance, healthcare, education and Fortune 500® organizations. DigiCert has been recognized with dozens of awards for providing enhanced customer value, premium customer service and market growth leadership. For the latest DigiCert news and updates, visit digicert.com , like DigiCert on Facebook® or follow @digicert on Twitter®.
About the Stevie Awards
Stevie Awards are conferred in six programs: The American Business Awards, The International Business Awards, the Asia-Pacific Stevie Awards, the German Stevie Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards programs receive more than 10,000 nominations from organizations in more than 60 nations each year. Learn more about the Stevie Awards at www.StevieAwards.com.