Customer Relations Intern

Company:
DigiCert, Inc.
Lehi, Utah

Contact:
Please email a résumé to relationsjobs@digicert.com.

Position:
Customer Relations Intern

Description:
One of the fastest-growing and most successful companies in Utah is looking for a Customer Relations Intern. DigiCert is one of the largest Certificate Authorities in the world. We issue digital certificates that are used to secure websites with SSL/TLS encryption. Our growing roster of over 115,000 customers includes world-famous brands like Amazon.com, Twitter, Yahoo!, AT&T, BMW, and Sony. We've been recognized in the Inc. 500|5000, Deloitte Technology Fast 500, and Red Herring Top 100 North America. We've also been awarded the Utah Best of State, Utah 100, UV50, Utah’s Best Places to Work, Best Companies to Work For, and the Alfred P. Sloan Award for Business Excellence in Workplace Flexibility. It's easy to see why we're growing our team! Come be a part of an exceptional business with exceptional growth and opportunity!

Responsibilities:

  • Report to Customer Relations Manager
  • Communicate with customers in an effective and timely manner to make sure they are aware of upcoming deadlines
  • Maintain and strengthen relationships by proactively reaching out to customers to ensure satisfaction
  • Identify opportunities and come up with marketing strategies to increase satisfaction and loyalty with current customers
  • Other duties as assigned

About You:

  • 1+ years of experience in customer service
  • Currently enrolled in a post-secondary education institution or recent graduate
  • Exceptional interpersonal relationship and verbal skills; including phone and in-person communication skills
  • Outgoing and friendly
  • Strong problem solving skills and a quick learner
  • Ability to work well in a team environment
  • Self-motivated, and good time management skills

About DigiCert:

As one of the fastest growing companies in Utah, DigiCert provides a fun, casual, and flexible environment. We offer competitive compensation and think you'll enjoy our fully stocked break room and quarterly activities just to name a few of the perks.