Log in to confirm you received your secure token

Did you receive your preconfigured DigiCert Document Signing Certificate token via email? Then, we already installed your document signing certificate on your token. Now, you just need to set up your token so that you can start adding your digital signature to important documents.

Did you opt to use your own token? Then, you must install your DigiCert document signing certificate on the token yourself. See Installing Your DigiCert Document Signing Certificate.

Do you have a CertCentral account? See the How to Activate Your Document Signing Token (CertCentral) instructions.

Getting your DigiCert document signing token ready to use

Before you can access the Document Signing Certificate on your token and use it to sign documents, you need to activate the token, download and install the SafeNet driver for your token, and obtain and change your token password.

Complete the following steps to start signing documents with your document signing certificate:

Step 1: Activate Your Token

  1. On the computer from which you want to sign documents, log in to your DigiCert account.

  2. n your account, on the My Orders tab, in the Manager Orders table, click the order number for your Document Signing Certificate order.

  3. On the Manage Your DocSign…Certificate page, in the Order # section, next to Token Tracking Number, click the click here to start activating it link.

  4. Have you received your token?

    • Yes – On the DocSign…Hardware Token page, check I have received the hardware token, click Submit, and continue to Step 2.

    • No – Do not proceed. Go back and wait for you token to arrive.

Step 2: Obtain Your Preassigned Password

  1. After confirming receipt of the hardware token, the preassigned password should be displayed.

  2. Password Note: Your preassigned password will only be visible once and it is not recoverable. If the password disappears before you get a chance to record it or change it (or you forget your password), you will need to rekey your certificate. See Rekeying Your DigiCert Document Signing Certificate.

  3. Make sure to record this password so you can access the Document Signing certificate on your token.

Step 3: Install SafeNet Driver

  1. Click the Click here to download the SafeNet drivers for Windows link to download SafeNetAuthenticationClient-64x.msi.

    Having the SafeNet drivers on your computer lets you enable document signer authentication. Once enabled, SafeNet pops up before you sign a document and requires you to enter your password to verify that you are the actual signer.

    Note: Do you need driver software for other OS platforms? Please email Support at support@digicert.com or call Support at 1-801-701-9600.

  2. Run the SafeNet Authentication Client installer (double-click SafeNetAuthenticationClient-x64.msi)

  3. In the SafeNet Authentication Client Setup Wizard, complete the following steps to install the drivers:

    1. On the Welcome to the SafeNet Authentication Client Installation Wizard page, click Next to begin the software installation process.

      Welcome to Safenet Authentication Client

    2. On the Interface Language page, in the drop-down list, pick a language for the interface and then click Next.

      Safenet Authentication Client Interface Language

    3. On the License Agreement page, read through the license agreement, select I accept the license agreement and then click Next.

      Safenet Authentication Client License Agreement

    4. On the Destination Folder page, choose where you want to install the SafeNet Authentication Client and then click Next.

      Safenet Authentication Client Installation Folder

    5. On the Setup Type page, select Typical for the installation type and then click Next.

      Safenet client Standard or Custom installation screen.

    6. On The wizard is ready to begin installation page, click Install.

      Safenet client start installation screen.

    7. It may take a few minutes to install the software.

      Safenet client start installation in progress screen.

    8. On the SafeNet Authentication Client has been successfully installed page, click Finish to exit SafeNet Authentication Client Setup.

      Finish Safenet Installer.

    9. You have successfully installed the SafeNet Client Software.

Step 4: Change Your Token Password

As a security precaution, we recommend changing the password for your SafeNet eToken after installing the drivers.

  1. To change your password, complete the following steps:

    It is important to change your password.

    1. Plug in your DigiCert Document Signing Certificate token.

    2. Open SafeNet Authentication Client Tools.

    3. In the SafeNet Authentication Client Tools window, click Change Token Password.

      Token Activation

    4. On the Change Password page, in the Current Token Password box, enter the password that you retrieved from the …Hardware Token Order # page (see step 2).

      Token Activation

    5. In the New Token Password and Confirm Password boxes, create and confirm your new token password.

    6. Click OK.

  2. On the DocuSign…Hardware Token page, click the Click here when you have changed the password on the hardware token link.

Step 5: Sign Documents

  1. You’re done! You can begin using your DigiCert Document Signing Certificate (token) to sign documents.

    For instructions on how to sign documents with your document signing certificate, see Document Signing Support & Tutorial.