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DigiCert Ombudsman
The DigiCert Ombudsman Program is a transparent and community-responsive mechanism for handling reported issues with DigiCert’s conduct within the WEBPKI community as a Certificate Authority (CA) but excluding technical issues better suited for Bugzilla. This process enables any stakeholder—be it a customer, browser vendor, security researcher, or member of the public—to submit a complaint or concern regarding DigiCert’s conduct. The ombudsman's office investigates such concerns and recommends remedial actions where necessary. Please submit your inquiries using the form below:
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