あらゆる署名を
インテリジェントに
管理

規制リスクを低減

署名および eシールを常に各地域の要件に準拠させます。

監査証跡の強化

信頼されたタイムスタンプと長期検証により、長期的な証明力を維持します。

運用効率の向上

大量の eシール処理を自動化し、手作業や再作業を削減します。

"+chatType); if(chatType == "validation" || chatType=="tech") { var durationSecs = _chatStartTime ? Math.floor((Date.now() - _chatStartTime) / 1000) : 0; console.log('[Survey] Chat closed — messageCount:', _messageCount, '| durationSecs:', durationSecs); if (_messageCount >= MIN_MESSAGE_COUNT && durationSecs >= MIN_DURATION_SECS) { console.log('[Survey] Trigger conditions met — showing survey'); showSurveyIframe(); } else { console.log('[Survey] Trigger conditions NOT met — skipping survey'); } } else{ handleChatClose("conversationClosed"); } }, listenerOpts); window.addEventListener("onEmbeddedMessagingWindowClosed", () => { if(chatType=="validation" || chatType=="tech") { // ── Hide survey when chat window is closed (permanently) ───────────────── _surveyDismissed = true; var overlay = document.getElementById('dc-survey-overlay'); if (overlay) { overlay.style.display = 'none'; console.log('[Survey] Chat window closed — hiding survey permanently'); } } handleChatClose("windowClosed"); }, listenerOpts); window.addEventListener("onEmbeddedMessagingBusinessHoursEnded", () => { console.log("Business hours ended event fired"); hideChatButton(chatType); }, listenerOpts); window.addEventListener("onEmbeddedMessagingBusinessHoursStarted", () => { console.log("Business hours started event fired"); }, listenerOpts); embeddedservice_bootstrap.init(orgId,deploymentId,deploymentUrl,{scrt2URL:scrtURL}); isChatLoaded = true; }catch(err){ console.error("Error loading Embedded Messaging:", err); } } function loadSFDCChat(chatType, language,initManually) { const config = CHAT_CONFIG[chatType]; if (!config) { console.error("Invalid chatType:", chatType); return; } if(isChatLoaded) cleanupChat(); // clean already open chat before intializing if(language =="cn") language="zh_CN"; if(language =="tw") language="zh_TW"; if(language =="nl" && chatType =="validation") language="en_US"; currentChatScript = document.createElement("script"); currentChatScript.src = CHAT_CONFIG[chatType].baseUrl+"/assets/js/bootstrap.min.js"; currentChatScript.onload = () => initEmbeddedMessaging( chatType, language, config.deploymentId, config.baseUrl, initManually ); document.body.appendChild(currentChatScript); console.log("Loading script ...", currentChatScript.src); } function launchChat(chatType, language) { minimizeAdaChat(); // If ADA chat is open, minimize it disableChatTextButton(true,"all",null);// Disable chat buttons to prevent multiple clicks toggleInfo(chatType, true); if(chatLoadedFor === chatType && window.embeddedservice_bootstrap){ console.log("[launchChat] Warning: Chat already loaded."); embeddedservice_bootstrap.utilAPI.launchChat(); toggleInfo(chatType, false); return; } chatLoadedFor = chatType; document.body.style.cursor = "wait"; loadSFDCChat(chatType,language,false); } function disableChatTextButton(disable,txtbtns,chatType) { document.querySelectorAll('.openChatLink').forEach(btn => { const type = btn.dataset.chat; if (!type) return; // Skip if no chat type const shouldToggle = txtbtns === "all" || (txtbtns === "single" && type === chatType); if (!shouldToggle) return; const parent = btn.parentElement; if (!parent) return; parent.classList.toggle('disabled', disable); parent.classList.toggle('text--color-dc-light-blue', !disable); }); } function toggleInfo(chatType, show) { var elements = document.querySelectorAll("#" + chatType + "__info"); elements.forEach(el => { el.style.display = show ? "block" : "none"; }); } document.addEventListener("click", function (e) { if (e.target.classList.contains('openChatLink')) { let chatType = e.target.dataset.chat; let chatLang = e.target.dataset.lang || lang || 'en-US'; if (chatType) { switch (chatType) { case "ADA": loadBot(); break; default: launchChat(chatType,chatLang); } } } }); let path = window.location.pathname.replace(/\/$/, ''); const excluded = ['/support', '/contact-us']; const isExcluded = excluded.some(p => path.endsWith(p)); if (isExcluded) { document.addEventListener("DOMContentLoaded", function () { let pollingTimer = null; let currentXhr = null; let generation = 0; // Incremented on every start/stop to invalidate stale callbacks function checkAgentAvailability() { const myGeneration = generation; // Capture current generation for this call currentXhr = new XMLHttpRequest(); currentXhr.open('POST', '/bin/digicert/checkSFDCAgentIsAvailable', true); currentXhr.setRequestHeader('Content-Type', 'application/x-www-form-urlencoded'); currentXhr.onload = function () { // Discard if this belongs to a stale polling loop if (myGeneration !== generation) return; if (currentXhr.status === 200) { var data = currentXhr.responseText; let parts = data.split(';'); parts.forEach(part => { let [key, value] = part.split('='); value = Number(value); toggleAvailability(key, value); }); } else{ console.log("SFDC ChatAgent API Error"); } // Schedule next call only if tab is still active and generation matches if (!document.hidden && myGeneration === generation) { pollingTimer = setTimeout(checkAgentAvailability, 30000); } }; currentXhr.onerror = function () { if (!document.hidden && myGeneration === generation) { pollingTimer = setTimeout(checkAgentAvailability, 30000); } }; currentXhr.send("lang=" + encodeURIComponent(lang || "")); } function startPolling() { generation++; // Invalidate any in-flight or pending callbacks from previous loop clearTimeout(pollingTimer); pollingTimer = null; checkAgentAvailability(); } function stopPolling() { generation++; // Invalidate any in-flight or pending callbacks clearTimeout(pollingTimer); pollingTimer = null; // Abort any in-flight XHR so it doesn't fire onload/onerror if (currentXhr) { currentXhr.abort(); currentXhr = null; } } // Listen for tab visibility changes document.addEventListener("visibilitychange", function () { if (document.hidden) { stopPolling(); // Tab is inactive — stop } else { startPolling(); // Tab is active again — resume immediately } }); // Start on page load startPolling(); }); loadSFDCChat(chatLoadedFor,lang,true); }