SSL Certificate Configuration Instructions

Installation and Management Configuration

For general help either setting up your certificate, moving your certs to another server, or configuring your server to handle SSL (aside from what is described in our CSR creation and SSL installation tutorials, the following links may be helpful.

• Auto-generate a CSR and Install Your Certificate on Windows Platforms
• Change the Common Name on Your SSL Certificate in IIS 5/6 without Downtime
• Choosing SANs for Multi-Domain Certificates in Exchange 2007
• Configure Perfect Forward Secrecry
• Import and Export SSL Certificates
• Reissue a Certificate
• Remove Internal Domain Names from Exchange Servers
• SSL Host Header Configuration in IIS (allow multiple secure sites on one IP)

Troubleshooting

The best thing to do when you are having trouble with an SSL Certificate is to use the online DigiCert Installation Diagnostics Tool. This tool will run several diagnostics and help you locate the source of the problem with your certificate.

If you have a specific problem, see the below instructions:

• Certificate Name Mismatch Error
• Certificate Not Trusted Error
• Exchange 2007 General Troubleshooting
• Exchange Private Key Missing
• Problems with Exchange 2007 & Wildcards
• Secure and Nonsecure Items Error
• Windows Intermediate Certificate Issues

DigiCert has an award-winning in-house technical support team that is here to help you with any digital certificate issues that you have. Our dedication to unparalleled customer support is reflected in the numerous service awards we have won.

Professional Support Available Anytime!

We try to keep our online documentation as up-to-date as possible. However, if you have a particular article or platform that you would like to see documentation for, please email us.

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Email: support@digicert.com