DigiCert Cookie Policy

To maintain transparency and inform users about how DigiCert gathers and uses visitor information, we have compiled a list of cookies DigiCert uses to assist customers and improve DigiCert’s services.

What Are Cookies?

Cookies are small text files placed on a computer when visiting a website. Cookies are used to provide session information and services, save information between multiple visits to a site, and provide the website operator information about a user’s website experience. DigiCert uses cookies for the following purposes:

Session Cookies

Session tracking cookies provide a consistent experience between related web pages. These cookies last for a specified amount of time, typically the duration that the user is using the website. Web browsers delete session cookies when the browser is closed.

PHP Session ID

DigiCert’s PHP Session Cookies maintain user settings and information, such as the preferred website language setting and account login status. These cookies keep the user logged in while visiting various pages across the DigiCert site.

Customer Experience Cookies

Customer experience cookies provide DigiCert anonymous information about a customer’s use of the DigiCert website. Cookies are not used to gather personally identifiable information.

These cookies are primarily used to optimize a user’s browsing experience, provide targeting advertising, and improve DigiCert’s website. Some of these are third-party cookies that are provided to users when visiting the DigiCert website. Third party cookies include:

Google and Adobe Analytics

Google and Adobe Analytics are web analysis tools that use cookies to track and compile website information. For example, Google and Adobe Analytics may use cookies to collect information about the number of website visitors DigiCert receives on a daily basis, how new customers found the DigiCert website, and the value DigiCert’s website provides. DigiCert uses this information to improve its services and website. The information collected by Google and Adobe Analytics is anonymous and collects only general information and trends.


Optimizely is a website testing tool that uses cookies to serve unique test versions to a site visitor. For example, a web visitor may view a page that we are trying to improve, and will be shown a longer format page, whereas another visitor would be shown a shorter format page. Optimizely enables DigiCert to test different versions of pages, determine which version site visitors prefer, and use that data to improve usability of our website. The information collected by Optimizely is anonymous and collects only general data for testing analysis.

Google AdWords Remarketing

Google AdWords is an advertising tool that uses cookies to help businesses reach potential customers across the web through tailored marketing services. These cookies allow a business to target their marketing efforts towards specific customers by excluding current customers from advertising campaigns specific to non-customers, offering special promotions and discounts to existing customers, and providing similar customized marketing efforts.


Marketo, a marketing automation solution, uses cookies to provide information on how a user interacts with DigiCert’s website and emails. Marketo provides valuable information on a user’s visit to high-interest web pages, completion of web forms, and interaction with both marketing and sales emails. These cookies allow DigiCert to refine our marketing efforts and provide more specific information to users.

Social Media

These cookies allow users to share pages and articles on social media sites while pulling information from the user’s social media profile.

Removing and Disabling Tracking Cookies

To learn more about how third-party cookies collect and use information, please see Google’s Advertising Privacy FAQ, and Marketo’s Email Use and Anti-Spam Policy.

Removing Cookies

Most browsers allow users to remove undesired cookies. In Chrome, navigate to the “History” menu and select “Clear all browsing data…” In Internet Explorer, select “Internet Options” and “Delete…” under the Browsing History section. In Firefox, select “Clear recent history…” under the “History” menu. In Safari, choose “Reset Safari…” under the general settings menu. Most browsers also permit users to remove individual cookies.

Removing previously collected cookies will reset all website information. This includes removing the settings that exclude existing customers from receiving advertisements meant for non-customers and vice-versa.

Disabling Cookies

Most browsers allow users to disable cookies. This option is usually available in the browser’s privacy settings where users can choose to disable cookies entirely or reject cookies from specific providers.

Disabling cookies may cause some websites and shopping carts to stop functioning properly and will lead to less personalized and targeted advertising. Disabling cookies may also reset all website information between each visit, causing websites to treat returning customers as new visitors.