DigiCert® Premium Support
DigiCert® Support

Digicert Support:
Enabling your success

Plans that scale with your needs, backed by an
expert technical team to ensure your success

World-class support and expertise to help you reach your objectives

DigiCert Premium Support draws on decades of deep knowledge and expertise in industry standards, compliance, and best practices in certificate lifecycle management to ensure a frictionless experience in meeting strategic and technical goals.

DigiCert® Premium Support
Standard Support

STANDARD support provides you with access to our knowledgebase, tools, and experienced technical staff through self-service, chat and email contacts.

Business Support

BUSINESS support provides you with all the benefits of standard support, paired with access to priority queues, more points of access, and guaranteed response times.

Premium Support

PREMIUM support delivers always-on support with the fastest validation and support response times, as well as premium features that inform strategy and planning.

Support levels


DigiCert® Premium Support


To get started with DigiCert Premium Support, contact
your account manager or email sales@digicert.com.