How DigiCert and its partners are putting trust to work to solve real problems today.
While the world is pushed—or forced—toward digitizing all business processes, workflows and functions, the lessons from the early days of the Internet can be a predictor of success. Learn how Digital Trust can make or break your strategy and how the wrong solution may be setting your organization up for failure in less than three years.
View the webinar on-demand: “Taming Certificate Sprawl”
As most people connect with your business solely online during COVID-19, it is more important than ever to maintain your websites’ security.
Working from home can open up possibilities for hackers, but you can keep your systems secure by having and maintaining online certificates. TLS/SSL certificates create an encrypted connection and establish trust so that your customers and employees feel confident using online resources.
Requesting Certificates from Home: The Challenge
The biggest challenge in obtaining and renewing certificates while you are working from home is confirming that the person requesting the certificate is authorized to do so on behalf of the organization.
Before DigiCert can issue a certificate, industry standards require us to contact a representative of the organization to verify that the person requesting the certificate is authorized to do so. We are required to do this using a verified (typically through a third party), means of communication, such as email or phone. Learn more.
This means that even while working from home, you need to maintain a channel of communication with you and your business so that we can continue to get needed certificates for your website and business.
What You Can Do Now to Make Sure we Stay Connected
To ensure DigiCert can provide the fastest validation process possible, we recommend that you:
We may use these methods to connect with you or provide confirmation codes for verification.
Questions? We’re available to help!
If you are not able to implement these recommendations while working from home, contact the DigiCert validation team.
Our team is available 24/7. Stay in touch with us via chat, email or phone support.
Email: support@digicert.com
Phone: 1.801.701.9600
Chat: www.digicert.com/contact-us/
Learn More: DigiCert Validation Process Q&A
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