SSL Support Home and SSL Cert Tutorials
SSL Certificate Tutorial
The following pages will walk you through the process of requesting and installing your SSL Digital Certificate. If the information provided online doesn't prove sufficient, you can reach a DigiCert support technician via chat or by phone.
The purchase of a digital certificate is more complicated than the purchase of simple software, and as such it can be a bit overwhelming for the new network administrator.
The first two steps can be completed during the initial purchase process, or can be finished at a later time when it's convenient for you.
For specific instructions select from the options listed in the menu to the right. Or if you need help finding and managing all your existing SSL certificates, download our free SSL Certificate Discovery Tool.
Si necesita ayuda en español, visite nuestra página de soporte SSL.
Real Customer Support, Really.
We strive to keep our online support database up to date with the latest information. If you have a particular server type that you want to see documentation for that is not listed here, please email us at support@digicert.com
Or, if you come across a particular SSL support fix that is not listed here, send it our way and we would be happy to incorporate it into our online documentation.
Top SSL Support Issues
- Fix a "Certificate Not Trusted" error
- Reissue your certificate
- Renew your SSL cert
- Export your certs to another server
- Install the DigiCert Trust Seal on your website
Our award winning support team is here to help you with any SSL certificate support questions you might have, 24 hours a day from Monday through Thursday, Friday 12am - 7pm, Saturday 7am - 3pm Mountain Standard Time.
Support Toll Free: 1-800-896-7973 (US & Canada)
Support Direct: 1-801-877-2100
Fax Toll Free: 1-866-842-0223 (US & Canada)
Email: support@digicert.com
SSL Certificate Support around the Clock!
Our support pages have been designed with both the network administrator and novice in mind. Our SSL Certificate Support pages provide step-by-step details for each of the most common web server applications used today. If yours is not listed, contact a support technician for further help. If you need more information on code signing, see our code signing certificate page for more information.
To start the process of requesting and installing your SSL Certificate, follow these steps:
- Step 1) Create your Certificate Signing Request (CSR)
- Step 2) Order your certificate
- Step 3) Have your company validated
- Step 4) Install your SSL Certificate
Need an SSL certificate? We have SSL certificates. See what we can do for you.
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