SSL Configuration Guide & Tutorial

Configuring SSL Certificates can be a tricky process. Luckily we are here to help. This page has instructions on troubleshooting existing SSL Certificate installations and configuring SSL Certificates on your server. Click here for help on creating a CSR or installing an SSL Certificate.

If you are unable to find the answer to your question in our online support documentation, please give us a call.

Installation and Management Configuration

For general help either setting up your certificate, moving your certs to another server, or configuring your server to handle SSL (aside from what is described in our CSR creation and SSL installation tutorials, the following links may be helpful.


The best thing to do when you are having trouble with an SSL Certificate is to use the online DigiCert Installation Diagnostics Tool. This tool will run several diagnostics and help you locate the source of the problem with your certificate.

If you have a specific problem, see the below instructions:

Get The Support You Need, When You Need It

DigiCert has an award-winning in-house technical support team that is here to help you with any digital certificate issues that you have. Our dedication to unparalleled customer support is reflected in the numerous service awards we have won.

Professional Support Available Anytime!

We try to keep our online documentation as up-to-date as possible. However, if you have a particular article or platform that you would like to see documentation for, please email us.

Support Toll Free: 1-800-896-7973 (US & Canada)
Support Direct: 1-801-701-9600
Fax Toll Free: 1-866-842-0223 (US & Canada)