Last updated: May 16, 2018
To maintain transparency and inform users about how DigiCert gathers and uses visitor information, we have compiled a list of cookies DigiCert uses to assist customers and improve DigiCert’s services.
If you do not accept the use of these cookies or other tracking technologies, please disable them using the instructions below, by following the ‘opt-out’ links provided below or by changing your browser settings so that cookies cannot be placed on your device.
What Are Cookies and Other Tracking Technologies?
Cookies are small text files placed on a computer when visiting a website. Cookies are used to provide session information and services, save information between multiple visits to a site, and provide the website operator information about a user’s website experience.
There are two broad categories of cookies:
- First-party cookies, served directly by us to your computer or mobile device.
- Third-party cookies, which are served by a third party on our behalf. We use third party cookies for functionality, performance/analytics and advertising and purposes, as described below.
Cookies can remain on your computer or mobile device for different periods of time. Some cookies are “session cookies,” meaning that they exist only while your browser is open. These are deleted automatically once you close your browser. Other cookies are “permanent cookies,” meaning that they survive after your browser is closed. They can be used by us to recognize your computer when you open your browser and browse the Internet again.
We also use other tracking technologies such as web beacons. A web beacon (also called a clear GIF or pixel tag) can be embedded in online content and emails, and allows a server to read certain types of information from your device, to know when you have viewed the beacon and the IP address of your device. The type of information collected includes information relating to advertising responses, page views, promotion views and purchases made.
We will include web beacons in certain email messages and newsletters to determine whether the messages have been opened and whether our mailing tools are working correctly and effectively. The web beacons can be used to recognise cookies generated by third parties and inform us and/or third parties of which advertisement or link brought you to our website, allowing us to monitor the efficacy of our business relationships with third parties.
DigiCert uses the following types of cookies for the following purposes:
- Performance Cookies: These session cookies provide a consistent experience between related web pages. These cookies last for a specified amount of time, typically the duration that the user is using the website. Web browsers delete session cookies when the browser is closed.
- Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization.
- PHP Session Cookies: DigiCert’s PHP Session Cookies maintain user settings and information, such as the preferred website language setting and account login status. These cookies keep the user logged in while visiting various pages across the DigiCert site.
- Customer Experience Cookies: Customer experience cookies provide DigiCert anonymous information about a customer’s use of the DigiCert website. Cookies are not used to gather personally identifiable information.
- Targeting Cookies: These cookies may be set through the Site by our technology providers. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
- DigiCert Advertising Cookies: These cookies are primarily used to optimize a user’s browsing experience, provide targeting advertising, and improve DigiCert’s website.
- Analytics Cookies: These cookies help us to understand your use of our website and how you interact with it.
- Social Media Cookies: The DigiCert Website includes social media features, such as a Facebook “Like” button and widgets, as well as share buttons or interactive mini-programs. These features collect the user’s IP address and set their own cookies in order to track the success of their applications or customize applications for you. These cookies allow users to share pages and articles on social media sites while pulling information from the user’s social media profile. DigiCert cannot access the data collected by such third parties through their social media cookies, nor can such third parties access data in cookies used by DigiCert.
Google & Marketo – Removing and Disabling Tracking Cookies
How to Control Cookies
- Removing Cookies via Browser Preferences: Alternatively, you can configure your Internet browser to reject cookies or alert you before saving cookies. Most browsers allow users to remove undesired cookies. In Chrome, navigate to the “History” menu and select “Clear all browsing data….” In Internet Explorer, select “Internet Options” and “Delete…” under the Browsing History section. In Firefox, select “Clear recent history…” under the “History” menu. In Safari, choose “Reset Safari…” under the general settings menu. Most browsers also permit users to remove individual cookies. Removing previously collected cookies will reset all website information. This includes removing the settings that exclude existing customers from receiving advertisements meant for non-customers and vice-versa.
- Disabling Cookies via Browser Preferences: Most browsers allow users to disable cookies. This option is usually available in the browser’s privacy settings where users can choose to disable cookies entirely or reject cookies from specific providers. Disabling cookies may cause some websites and shopping carts to stop functioning properly and will lead to less personalized and targeted advertising. Disabling cookies may also reset all website information between each visit, causing websites to treat returning customers as new visitors.
How to control web beacons
As web beacons are the same as any other content request included in a web page, you cannot opt out or refuse them. However, you can disable web beacons in email messages by not downloading images contained in messages you receive. This will vary depending on the email software used on your device. For more information about this, please refer to the information provided by your email software or service provider. Web beacons can also be rendered ineffective in certain circumstances by opting out of cookies or amending your cookie settings in your browser. Further details on web beacons, and how to manage them, can be found here: www.allaboutcookies.org/faqs/beacons.html.
Cookies that have been set in the past
If you have disabled one or more cookies, we may still use information collected from cookies prior to your disabled preference being set, however, we will stop using the disabled cookie to collect any further information.
For additional information regarding the cookies listed above, check the https://cookiepedia.co.uk database.