Mocana End-of-Life and End-of-Support Policies

End-of-Life Policy

Mocana continuously develops enhanced versions of our software, and as a result, Mocana may cease to maintain and support older versions. Mocana will use commercially reasonable efforts to notify licensees at least forty-five (45) day in advance of a licensed software’s end of life (“EOL”). All EOL Mocana licensed software versions are listed below. Any future EOL notices will be posted here.

After the forty-five (45) day EOL notification period, Mocana will continue to offer the option of obtaining technical support at the then-current maintenance price for the discontinued product or version for a maximum period of one (1) year. Maintenance for discontinued products during a transitional support period shall include patches only for critical bug fixes and shall not include the addition of any new features, functionality, enhancements or improvements.