DigiCert Secure Site TLS/SSL FAQ

Q: As a current DigiCert customer will I be able to upgrade my certificates to DigiCert Secure Site SSL?

Q: On which certificate platform will DigiCert Secure Site SSL be available?

Q: If I currently have Symantec Secure Site SSL products will I be able to transfer them over to DigiCert Secure Site SSL now?

Q: If I do transfer over my Symantec Secure Site SSL product to DigiCert Secure Site SSL will I continue with my current certificate expiration date?

Q: As a Symantec Secure Site customer, if I switch to DigiCert Secure Site SSL will I be able to keep my current sales account manager?

Q: As a Symantec Secure Site or Secure Site Pro customer, will all the features I have in my current product be available in the DigiCert Secure Site SSL product?

Q: If I do switch from a Symantec Secure Site to DigiCert Secure Site SSL will I have to pay more since I will be receiving new certificate features and an enhanced, modern certificate console - Cert Central?

Q: What languages will DigiCert Secure Site SSL Certificate be available in?

Q: In what Countries will DigiCert Secure Site SSL be available for purchase?

Q: When I purchase DigiCert Secure Site SSL how will I be able contact priority support?

Q: Is the DigiCert Secure Site SSL signed off a unique root hierarchy? (Will there be a unique intermediary certificate?)

Q: Will DigiCert Secure Site SSL be available in both RSA and ECC algorithm?

Q: Will DigiCert Secure Site SSL support all the different ECC key sizes? (256 and 384)?

Q: What are the hours of operation for the priority support queue?

Q: What are the hours of operation for the priority validation queue?

Q: What is the SLA of operation for the priority support queue?

Q: What is the SLA of the priority validation queue per product?